Policies & Procedures
Clear expectations for billing, scheduling, cancellations, and safe flight training.
Billing & Payment
Full Throttle Aero invoices for instructional services through QuickBooks. Payment is due upon receipt of the invoice.
Instructional Time
Students are billed for the full time an instructor provides ground or flight training, including preflight and postflight briefings.
Accepted Payments
We accept cash, check, Venmo, and card payments. An additional processing fee applies to card payments; the applicable fee will be disclosed at payment.
Cancellation Policy
We value your commitment to training and respect the time reserved for instruction. The following policies help maintain fair access to instructor availability.
Student-Initiated Cancellations
- More than 24 hours' notice: Your lesson can be rescheduled with no cancellation fee.
- Less than 24 hours' notice: A $75 late-cancellation fee applies, subject to the exceptions and waiver below.
- No-show: The full scheduled instructor time will be billed, typically 2.5 hours. We ask students to communicate promptly if they cannot attend.
- Illness or medical reasons: No cancellation fee will be assessed.
Instructor-Initiated Cancellations
- Weather and safety: The instructor makes the final go/no-go decision for a training flight. If a lesson must be canceled, we will notify you as soon as practical and work to reschedule. No cancellation fee applies.
- Aircraft maintenance: If an aircraft becomes unavailable, we will make reasonable efforts to arrange another suitable aircraft or reschedule. No cancellation fee applies if the lesson must be canceled.
One-Time Courtesy Waiver
We offer a one-time forgiveness waiver for a student's first late cancellation or no-show due to unforeseen circumstances. Subsequent late cancellations or no-shows are billed under the policy above, except where another stated exception applies.
Flight Decisions & Communication
Safety is the foundation of every training decision. An instructor may postpone or cancel a flight when weather, maintenance, aircraft suitability, or other operational conditions make the lesson inappropriate. Students should contact their instructor as early as possible when scheduling circumstances change.
These policies apply to Full Throttle Aero instructional services. Independently owned or rented aircraft may be subject to separate rental-provider policies and charges.